Privacy policy

Last updated: 28 September 2026

Perfume Oils ("we", "us", "our") respects your privacy. This Policy explains how we collect, use, share, and protect your personal information, and the rights you have over it. We process personal information in accordance with the Protection of Personal Information Act 4 of 2013 ("POPIA") and, where applicable, other data protection laws.

Please read this Policy before using perfumeoilssa.myshopify.com (the "Site") or providing us with any personal information.

1. Responsible Party and Contact Details

The responsible party for your personal information is:

Perfume Oils - Midrand
65 Morkels Close, Halfway House, Midrand, 1685
Email: info.jhb@perfumeoils.co.za

Our Information Officer, registered with the Information Regulator, is accountable for our compliance with POPIA. Please direct all privacy queries, access requests, objections, and complaints to the Information Officer at the email address above. We will acknowledge your query within a reasonable time and respond within 30 days.

2. Information We Collect

We collect only the information we need for the purposes set out below.

Information you give us

  • Name, email address, phone number
  • Billing and shipping address
  • Payment information
  • Any information you provide when you contact us for support

Information we collect automatically

  • Browser version, IP address, and time zone
  • Cookie information
  • Pages and products you view, search terms, and how you interact with the Site

Information from third parties

  • Order and payment confirmation data from our payment processors and Shopify

3. How We Use Your Information and Our Lawful Basis

POPIA requires a lawful basis for processing. We rely on the following:

To perform our contract with you. To process your order, take payment, arrange shipping, provide invoices and order confirmations, and handle returns.

To comply with legal obligations. To meet our tax, accounting, and consumer protection duties, and to respond to lawful requests from authorities.

For our legitimate interests. To operate and secure the Site, perform analytics, prevent fraud, and improve our products and services. We have assessed these interests and are satisfied they do not override your rights and freedoms.

With your consent. To send you marketing communications about our products, services, and offers. You may withdraw consent at any time — see section 9.

We will not use your personal information for a purpose incompatible with the reason we collected it, unless we have your consent or a legal obligation to do so.

4. Cookies

A cookie is a small amount of information downloaded to your device when you visit the Site. We use functional, performance, advertising, and social media or content cookies.

Cookies let the Site remember your actions and preferences (such as login and region selection), so you do not have to re-enter information each time you return. They also tell us how people use the Site.

Necessary for the store to function

Table
Cookie Function Duration
_ab Used in connection with access to admin. 2y
_secure_session_id Used in connection with navigation through a storefront. 24h
_shopify_country Used in connection with checkout. session
_shopify_m Used for managing customer privacy settings. 1y
_shopify_tm Used for managing customer privacy settings. 30min
_shopify_tw Used for managing customer privacy settings. 2w
_storefront_u Used to facilitate updating customer account information. 1min
_tracking_consent Tracking preferences. 1y
c Used in connection with checkout. 1y
cart Used in connection with shopping cart. 2w
cart_currency Used in connection with shopping cart. 2w
cart_sig Used in connection with checkout. 2w
cart_ts Used in connection with checkout. 2w
cart_ver Used in connection with shopping cart. 2w
checkout Used in connection with checkout. 4w
checkout_token Used in connection with checkout. 1y
dynamic_checkout_shown_on_cart Used in connection with checkout. 30min
hide_shopify_pay_for_checkout Used in connection with checkout. session
keep_alive Used in connection with buyer localization. 2w
master_device_id Used in connection with merchant login. 2y
previous_step Used in connection with checkout. 1y
remember_me Used in connection with checkout. 1y
secure_customer_sig Used in connection with customer login. 20y
shopify_pay Used in connection with checkout. 1y
shopify_pay_redirect Used in connection with checkout. 30 minutes, 3w or 1y depending on value
storefront_digest Used in connection with customer login. 2y
tracked_start_checkout Used in connection with checkout. 1y
checkout_one_experiment Used in connection with checkout. session

Reporting and analytics

Table
Cookie Function Duration
_landing_page Track landing pages. 2w
_orig_referrer Track landing pages. 2w
_s Shopify analytics. 30min
_shopify_d Shopify analytics. session
_shopify_s Shopify analytics. 30min
_shopify_sa_p Shopify analytics relating to marketing & referrals. 30min
_shopify_sa_t Shopify analytics relating to marketing & referrals. 30min
_shopify_y Shopify analytics. 1y
_y Shopify analytics. 1y
_shopify_evids Shopify analytics. session
_shopify_ga Shopify and Google Analytics. session